Can't download copies, even in free zone???

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Can't download copies, even in free zone???

Postby bluemax2 » December 21st, 2012, 10:07 am

Dear admin:
Can you please tell me why I can't download a file to the card like I used to. It doesn't work in the free zone, let alone anywhere else. Have you all disabled this?
Please advise.
Thanks.

Bluemax
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Re: Can't download copies, even in free zone???

Postby bluemax2 » December 21st, 2012, 10:27 am

Dear admin:
This is what I get:


"Authentication Failure
Your change cannot be completed due to a loss of session data. Please try again. If it still doesn't work, try logging out and logging back in."


thanks.

Bluemax
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Posts: 203
Joined: September 16th, 2009, 9:19 am
Location: West Coast

Re: Can't download copies, even in free zone???

Postby Trishbot » December 21st, 2012, 10:57 am

It sounds like an issue related to the recent server move. It's possible some of that data was attached to the old server. I wish I knew that for sure, but when jpeger gets the time I'm sure he'll look into it. In the meantime, sorry for the inconvenience!
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Re: Can't download copies, even in free zone???

Postby NoneNeeded » December 21st, 2012, 1:59 pm

bluemax2 wrote:Dear admin:
This is what I get:


"Authentication Failure
Your change cannot be completed due to a loss of session data. Please try again. If it still doesn't work, try logging out and logging back in."


thanks.

Bluemax


Just wanted to let you know you are not alone.

But I have gotten this message previously(pre-upgrade) so it may be some other issue.

But I am seeing a different error:
Platform Error


An error has occurred while interacting with the platform.
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